Certificate IV · CRICOS course

Certificate IV in Community Services

21 CRICOS providers offer this course to international students in 8 Australian cities. Typical tuition for the whole course is AUD $7,500 - $13,500, and it usually takes about 1 year.

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Typical tuition, whole course
AUD $7,500 - $13,500
Course length
6 mo - 1 yr
Providers
21 providers
Cities
8 cities

Some providers include a work placement

Typical = the middle 80% of CRICOS tuition fees across providers. Full range AUD $3,550 - $14,950. Fees change, so confirm with the provider.

Two women talking at a table
📍Sydney · Brisbane +6
CRICOS 2026

CHC42021 · Human Welfare Studies and Services, n.f.d.

About the course

What it prepares you for

The national register links it to 21 job titles, listed below.

You complete 15 units: 7 core and 8 electives chosen by the provider.

Some providers include a work placement.

From the national register

This qualification reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

Full qualification on training.gov.au
Course content

What you study

7 core units every student completes, plus 8 electives chosen by the provider. Unit names as listed in the official qualification.

  1. CHCADV001Facilitate the interests and rights of clients
  2. CHCCOM002Use communication to build relationships
  3. CHCDFV001Recognise and respond appropriately to domestic and family violence
  4. CHCDIV001Work with diverse people
  5. CHCLEG001Work legally and ethically
  6. CHCPRP001Develop and maintain networks and collaborative partnerships
  7. HLTWHS002Follow safe work practices for direct client care
Career outcomes

Where it can take you

Typical jobs for this qualification, as listed on training.gov.au.

  • Support Worker (Community Services)

    Support Workers or Care Workers provide a range of individualised person-centred support services to individuals or families. Workers carry out support with an orientation toward any of the following: mental health, homelessness, aged care, disabilities, youth work, victims of domestic violence or child protection.

  • Family Support Worker

    Family Support Workers provide assistance through a range of community-based programs designed to address the social, behavioural, health, welfare, developmental and protection needs of families.

  • Information and Referral Worker

    Information and Referral Workers provide information on community resources, and direct people seeking help to the agency providing the service they need.

  • Tenant Advice and Advocacy Worker

    Tenant Advice and Advocacy Workers assist in providing tenants and residents (particularly those experiencing difficulties with their tenancies or residential services) access to information, advocacy and advice regarding their rights and responsibilities.

  • Domestic Violence Worker

    Domestic Violence Workers provide support and accommodation to those who are escaping domestic violence situations. They present violence prevention and recovery programs to those in need of these programs.

  • Personal Adviser

    Personal Advisers work in citizen advice bureaus and information referral services, assisting clients towards economic and social participation by referring them to service providers and to other resources within the community and also by monitoring their progress and records.

Case Worker (Community Services)Outreach OfficerWomen's Health EducatorCourt Support WorkerAboriginal Health Education OfficerAboriginal Intake and Referral WorkerPeak organisation workerEarly Intervention Homelessness WorkerHealth Education OfficerWelfare Support WorkerCommunity support workerWelfare Rights WorkerCommunity Legal OfficersPhone Advice WorkerCommunity Education Worker+15 more roles

Registration and next steps

  • No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Where to study

Cities that offer it

Pick a city to see this field's courses there in our course search.

Your pathway

Levels in the same field

Many students start lower and move up: a Certificate IV or Diploma can lead into a Bachelor degree, often with credit for what you have already studied.

  1. 01Certificate IV · This courseCertificate IV in Community Services
  2. 02DiplomaDiploma of Community Services
  3. 03Bachelor DegreeBachelor of Social Science (Human Services)
  4. 04Grad. CertificateGraduate Certificate in Social Science
  5. 05Grad. DiplomaGraduate Diploma of Social Science
  6. 06Masters (Research)Master of Research (Law)
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