Certificate III · CRICOS course

Certificate III in Tourism

9 CRICOS providers offer this course to international students in 7 Australian cities. Typical tuition for the whole course is AUD $6,570 - $12,000, and it usually takes about 8 months.

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Typical tuition, whole course
AUD $6,570 - $12,000
Course length
6 mo - 2 yrs
Providers
9 providers
Cities
7 cities

Typical = the middle 80% of CRICOS tuition fees across providers. Full range AUD $6,570 - $14,000. Fees change, so confirm with the provider.

Group of travellers on a trip
📍Adelaide · Sydney +5
CRICOS 2026

SIT30122 · Tourism

About the course

What it prepares you for

The national register links it to 10 job titles, listed below.

You complete 4 core units.

From the national register

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business.

This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, in roles in the field where products are delivered or in performing operational activities such as housekeeping, grounds maintenance and providing customer service.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

Full qualification on training.gov.au
Course content

What you study

4 core units every student completes. Unit names as listed in the official qualification.

  1. SITTIND003Source and use information on the tourism and travel industry
  2. SITXCCS014Provide service to customers
  3. SITXCOM007Show social and cultural sensitivity
  4. SITXWHS005Participate in safe work practices
Career outcomes

Where it can take you

Typical jobs for this qualification, as listed on training.gov.au.

  • Customer Service Officer

    Customer Service Officers deal with the relationship between a company and its clients. They ensure client needs are met, answer queries, and provide a point of contact within an organisation. They may manage a team of Customer Service Representatives. They resolve complaints and act as mediators in disputes, or direct complainants to the correct department.

  • Inbound Tour Co-ordinator

    Inbound Tour Co-ordinators work in domestic inbound tour wholesaling. They may process travel-related documents, and provide general customer service and/or Australian destinations information and advice to travellers visiting Australia.

  • Cellar Door Salesperson/Attendants

    Cellar door salesperson/attendants provide advice, promote and sell wines to customers direct from the retail outlet at a winery, and undertake a range of administrative tasks and stock control, servicing the wine tourism industry.

  • Indigenous Cultural Centre Guide

    Indigenous Cultural Centre Guides work in Aboriginal or Torres Strait Islander cultural centres, acting as guides as well as performing general sales and office duties.

  • Theme Park Ride Operator

    Theme Park Ride Operators are specialist or multi-skilled operators of rides in attractions and theme parks.

  • Adventure Tour Guide

    Adventure Tour Guides apply a broad range of skills including evaluation and planning, leadership and guidance to others. They must be aware of risk management issues and may be required to drive a 4WD vehicle.

Museum AttendantWinery GuideBooking AgentVisitor Information Officer+4 more roles

Where to study

Cities that offer it

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