Certificate IV · CRICOS course

Certificate IV in Travel and Tourism

8 CRICOS providers offer this course to international students in 5 Australian cities. Typical tuition for the whole course is AUD $6,000 - $10,500, and it usually takes about 9 months.

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Typical tuition, whole course
AUD $6,000 - $10,500
Course length
9 mo - 1 yr
Providers
8 providers
Cities
5 cities

Typical = the middle 80% of CRICOS tuition fees across providers. Full range AUD $6,000 - $12,000. Fees change, so confirm with the provider.

Group of travellers on a trip
📍Sydney · Brisbane +3
CRICOS 2026

SIT40122 · Tourism

About the course

What it prepares you for

The national register links it to 5 job titles, listed below.

You complete 7 core units.

From the national register

This qualification reflects the role of skilled operators who use a broad range of travel or tourism skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many workers have supervisory responsibilities and plan, monitor and evaluate the work of team members.

This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centres and other tourism businesses.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Full qualification on training.gov.au
Course content

What you study

7 core units every student completes. Unit names as listed in the official qualification.

  1. SITTIND003Source and use information on the tourism and travel industry
  2. SITXCCS015Enhance customer service experiences
  3. SITXCOM007Show social and cultural sensitivity
  4. SITXCOM010Manage conflict
  5. SITXFIN008Interpret financial information
  6. SITXHRM007Coach others in job skills
  7. SITXWHS007Implement and monitor work health and safety practices
Career outcomes

Where it can take you

Typical jobs for this qualification, as listed on training.gov.au.

  • Senior Retail Consultant (Tourism)

    Senior Retail Consultants in the tourism industry provide information, advice and booking services for the full range of both domestic and international travellers via a range of modes such as online, face to face and over the phone. They handle more complex bookings and control reservations or operations.

  • Tourism Marketing and Product Co-ordinator

    Tourism Marketing and Product Co-ordinators organise the marketing and product activities for a tourism company, working closely with advertising partners to achieve maximum exposure and sales from a product range.

  • Marketing Coordinator

    Marketing Coordinators promote products or companies. They coordinate activities and resources for marketing campaigns. They market existing products, develop new markets for a products, and develop or improve products based on market research. In larger companies, Marketing Coordinators may create corporate marketing plans, coordinating a number of campaigns or marketing functions.

  • Call Centre Team Leader

    Call Centre Team Leaders lead customer service teams in call centres, and provide high-level assistance to clients. They deal with complex customer requests and complaints, or disruptions to service. They have overall responsibility for the outcomes of customer contact and the smooth running of the team.

  • Tourism Marketing Co-ordinator

    Tourism Marketing Co-ordinators are involved in sales and marketing roles across all sectors of the tourism industry. This may include duties in planning and product development, administration and training areas.

Where to study

Cities that offer it

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